Blog 2018-01-22T03:13:41+00:00

THE UPOLOGY BLOG

Through my blog and podcast, my mission is to give you the clarity, courage, and commitment you need to succeed—at work and in life.

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Are you thinking like a franchise?

One of the hardest things to do in business is run your business and also get systems and processes in place in order to run more efficiently. I see this even more so in solo prenuer style business ( where their is only 1 person running the show). A question that I get asked a lot is “how do I get systems and processes done if I’m so busy running the business” and “what do I need to do first”? I suppose [...]

Customer Service Fail – When the experience doesn’t meet expectations

Kuala Lumpur April 1 2016 It’s 10am and the shops are just opening up ready for the 12 hr work day that seems to the the status quo in here. In desperate need of a coffee I head down to the local starbucks with one of my staff members ( like with every city globally you can rest assured the US giant is around) doing this for a few reasons I know the coffee isn’t incredible but you know what you’re getting [...]

Why Business Owners Are Finding It So Much Harder To Communicate With Their Prospects Today And What Steps To Take To Get Cut Through.

Everywhere that I go I see people are constantly looking at these electronic notice boards called mobile phones. We use them so often that they are completely integrated into our activities, in some cases 20 out of 24 hrs in a day. The lack of people interaction is getting stronger and stronger to the point that attempts to interact and begin a normal face to face conversation feels like an invasion of privacy. The effect of the mobile era has conditioned us [...]

What’s Your Motive for YOUR Action ?

Watching a TED presentation a few days ago while I was walking on the treadmill and I come across a nugget of gold that I wanted to expand on. It dawned on me that regardless of what we want to do both in life or in business, you need to have a motive for why you are doing it. Now for every person the motive is different, some need fear to motivate them i.e I need to lose weight and stop smoking [...]

Killing me softly with his Song: 5 warning signs to tell you’re killing your business.

A few days ago I heard the song Killing Me Softly by the Fugees and it triggered off a thought process for me ( I often get these messages, not sure if they are the strange voices in my head LOL) that many business owners are the main cause of their businesses going broke. Now I’m not sure that the song has any real significance ( except for the title) to businesses going broke ( unless your a signed artist that never [...]

The Human Spirit

When there is no enemy within, the enemies outside cannot hurt you. - African Proverb It’s Saturday morning 9am, I ring the bell hanging from the wall that gives off the signal… Breakfast is being served. In come a steady stream of people lining up in single file. One by one they shuffle down the servery, getting their trays and breakfast, going off to find a seat in the dining room to quietly start consuming the contents on the tray. As I’m [...]

Social Media 101 for New Businesses

Congratulations! You’ve started your own business. You have invested your time and money while sacrificing some sanity to make your dream a reality. Now what? Kudos to you for getting your business up and running; now make sure it stays that way by creating some quick revenue to pay the bills. It’s time to fire up your computer and create some social media accounts. What is social media? By definition, social media are websites or online applications that businesses and individuals use [...]

To Fail or Not to Try? That Is the Question.

We all know that one person right? The one that complains about their life constantly yet does nothing to improve it. You know the ones that literally suck the air out of the room, whining about their job or finances while you nod your head in fake sympathy. Sure, you care, but countless times you have given them advice to create positive change and they have never taken it. So, sadly, here you are again; waiting for right moment to end the [...]